Job Description
1. Understanding Customer Needs & Solution Development
- Work closely with the sales team to understand customer requirements
- Coordinate with internal and external teams (business units, end users, developers, IT) to analyze requirements and propose suitable technical solutions.
2. Solution Proposal & Customization
- Prepare and present technical solutions to demonstrate the value of the company's products and services.
- Provide pre-sales technical support and work with product development teams to customize solutions for customers.
3. Project Execution & Management
- Plan, execute, and monitor projects, including resource allocation
- Risk management and problem-solving
4. Documentation, Market Research & Training
- Maintain technical documents such as proposals and specifications.
- Analyze market trends to enhance the company’s solutions and stay updated on industry developments.
- Conduct technical training for sales teams and project members to improve knowledge and execution.
5. Customer Feedback & Continuous Improvement
- Collect user feedback, refine solutions to meet customer expectations.
Job Requirement
Background: Bachelor of Information Technology, Mathematics and Information Technology.
Experience:
• At least 02-03 years of experience in a similar position such as Pre-Sales, Technical Sales, Project Management, Business Analyst from service integration
• Experience in participating in projects according to the Agile/Scrum Master model is an advantage.
• Priority is given to those with experience in implementing IT projects in other organizations.
Knowledge
· Microsoft Tools: Proficient in Word, PowerPoint, Excel, and Visio, with a good understanding of software development.
· Software & Programming: Experience in analyzing and implementing systems like ERP, EAM, and Power BI.
· Business & IT Knowledge: Understanding of business operations, data analysis, and IT applications.
· Requirement Analysis: Skilled in gathering, analyzing, and documenting business needs.
· Technology Awareness: Familiar with Cloud computing and Microservices architecture.
· Development Platforms: Basic knowledge of .NET or Java.
Skill:
· Strong Presentation skill
· Strong Communication skill
· Problem solving skill
· Team-work skill
· English - Toiec 500
Abilities:
· Honest, careful
· Proactive, collaborative
· Integrity and Ethical Conduct
Benefits:
· Variable bonuses depend on performance, annual salary review
· Annual healthcare plan
· Annual teambuilding event
· Training & Development program
· Work-life integration; Employee experience