· Responsible for the delivery of process innovation and continuous improvement initiatives in accordance with customer specifications, requirements & FM commitments. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver the transformation

· To identify and deliver service improvement activity of nominated site through employing process improvement methodologies and the application of innovative thinking.

· To work with key stakeholders to build a continuous improvement environment to support an ongoing program me of change.

· To lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions

· To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.

· To identify trends and process variations as part of establishing a continuous improvement monitoring system

· To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy

· To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls

· To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis

· To work with other team members and departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements

· To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance

· To ensure the operation impact and project objectives/dependencies are identified, reported on and managed at all times

· To set up a program, deliver coaching and run projects pan jurisdiction

· To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects

·       Minimum accredited Lean Six Sigma Green Belt, preferably Black Belt

·       Minimum 03 years proven continuous improvement analytical experience from a similar role, including project management and business analysis.

·       Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping

·       Ability to set-up, facilitate and lead service improvement/’Work Out’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)

·       Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint

·       A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success

·       Experience of designing or implementing a framework of continuous improvement in a multijurisdictional organization

·       Experience of hands-on implementation of continuous improvement programs and Lean solutions.

·       Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure

·       Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts

·       Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements

·       Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between

·       Bachelor degree or higher in business field.

Respect of deadlines

• Degree: College
• Job type : Permanent
• Age: Unlimited
• Salary: 16 Mil - 18 Mil VND