· Minimum accredited Lean Six Sigma Green Belt, preferably Black Belt
· Minimum 03 years proven continuous improvement analytical experience from a similar role, including project management and business analysis.
· Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
· Ability to set-up, facilitate and lead service improvement/’Work Out’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)
· Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
· A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
· Experience of designing or implementing a framework of continuous improvement in a multijurisdictional organization
· Experience of hands-on implementation of continuous improvement programs and Lean solutions.
· Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure
· Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts
· Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
· Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between
· Bachelor degree or higher in business field.
Respect of deadlines