Quality Manager

Job Description

Olam Food Ingredients (ofi) is a global leader offering naturally good food & beverage ingredients and solutions. ofi commenced operations in Vietnam in 1997, setting up its representative office. Since then, we have established an extensive presence across different parts of Vietnam, including our head office in Ho Chi Minh City and regional offices in Binh Dinh, Long An, Dong Nai, Phu Yen, Lamdong and Gialai Provinces.

ofi Vietnam is currently the largest exporter of Cashews, Pepper & Instant Coffee in Vietnam, investing in the state-of-the-art instant coffee facility and running 7 large factories with 7,500 employees across Central & South Vietnam. Our operations have an interface with a farmer network of 2 million farmers. We are also amongst the largest exporter of Green Coffee in Vietnam.

We have established sustainability programmers for black pepper, coffee & cashew. We are excited about our future prospects in Vietnam as the country has huge potential in agriculture.

Position Summary

The Quality Manager will be responsible for Operating & managing all activity of Quality Department including QA, QC, Lab, Sample.

Specific Functions, Additional duties will include but not be limited to the following:

1. Arrange all resources relevant to the quality dept to ensure the quality system operates fluently.

2. Monitoring and managing activity from RM incoming, PM, each step during processing, WIP, FGs, shipping, testing, sampling, review, validation, calibration, verification effective of quality system.

3. Establish, maintain, improvement continuously quality management system.

4. Solving customer requirements, complaint. Supplier / Vendor management.

5. Responsible for internal audit, all audit from customers, second party, third party, government. Follow up for CAPA and improvement

6. Training, coaching employees, follow Company policy, FS standard,

7. Internal & external communication related to quality management system to ensure follow legal & regulation of local and imported country, company quality policy.

8. Consulting for BOD on Quality management during implement & operation.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Authority:

1. The Quality Manager will be able to delegate work, motivate a team, and adjust plans as needed to ensure quality goals are met.

2. Ensuring that Quality and Food Safety Management systems are established, implemented, maintained and updated.

3. Reporting directly to senior management regarding system performance and suitability actions for improvement.

4. Communicate customer requirements throughout the company.

5. Independently implementing assigned tasks and complying with company regulations.

6. To be entitled to request and recommend superior innovation, and improvements in work.

7. To be entitled to request production stop production and hold finished product when detecting serious incidents in quality until the problem is resolved.

Job Requirement

Qualification, Competencies Requirements

Education: Graduated from University in Food Technology, Chemistry, Biology, Agriculture or related majors.

Experience: 5 - 10 years of experience in a similar position in manufacturing companies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Key Technical Competencies

Have knowledge of food hygiene and safety, production process

Knowledge of HACCP, GMP, SSOP, BRC

Planning and conducting process audits.

Technology & Tools (SAP practice)

Key Soft Skills

Effective communication skills (English)

Proficient with Microsoft skills excel report making

Outstanding time management skills

Key Behavioral/ Leadership Competencies

Creative thinking and problem-solving skills

Proven ability to effectively manage and train teams

Excellent Analytical Thinking

Ability to communicate effectively, both verbal and written

Our Purpose is to “be the change for good food and a healthy future”. At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.