Quality Manager

Job Description

1. Inspection and Monitoring:

· Supervise and audit IQC, IPQC, and OQC processes. (IQA, IPQA, OQA)

· Ensure product quality and process assurance, including Advanced Product Quality Planning and implementation.

· Ensure all inspections and tests meet established standards and schedules.

· Review and approve first article inspection reports and product evaluations.

2. Customer Management:

· Manage customer quality windows, KPIs addressing issues promptly and effectively.

· Collaborate with customers to address quality-related issues and implement solutions.

· Ensure all outgoing 8D reports are professional and submitted timely to customers

· Support customer-specific quality audits and requirements.

3. Analysis and Continuous Improvement:

· Lead cross-functional teams in effective root cause analysis using tools such as DMAIC, 5Whys, etc.

· Perform root cause analysis and implement CAPA for non-conforming materials/products.

· Drive continuous improvement initiatives using Six Sigma methodologies.

· Conduct regular audits of production lines to ensure compliance with quality requirements.

4. Leadership and Training:

· Train and mentor quality team members to enhance technical expertise.

· Promote a culture of quality, accountability, and continuous improvement within the organization

· Strong mentoring and people management across each quality function unit.

5. Strategic Planning and KPI Management:

· Ensure product quality from design stage to mass production, providing feedback on design, safety, and manufacturability.

· Responsible for strategic planning, development, training, execution, monitoring, and reporting of product-specific quality assurance and continuous improvement processes..

· Identify and achieve targets for KPI & COQ yearly and keep track of performance regularly.

· Develop Capex and headcount planning to support business growth.

· Develop technical expertise in PCBA manufacturing processes, including soldering, assembly, and testing.

6. Cross-Department Collaboration:

· Act as the focal person to manage conflicts between Quality and other departments.

· Facilitate internal coordination to ensure alignment of quality objectives across departments.

· Support cross-functional teams during internal quality system audits.

Job Requirement

Qualifications and Experience:

·        Bachelor’s degree in Mechatronics, Mechanics, Electronics, or Quality Management.

·        Minimum of 7 years of experience in PCBA product quality management.

·        Familiar with box build manufacturing and product-specific quality requirements

·        Strong knowledge of ISO 9001:2015, IPC-A-610 standards, and Six Sigma methodologies.

·        Experience with quality tools such as FMEA, SPC, MSA, and CAPA processes.

·        Proficiency in Minitab or other statistical software for quality analysis.

·        Proficiency in Microsoft Office and quality management software.

·        Excellent communication skills in English (Mandarin is an advantage).

Competencies:

·        Strong leadership and team management skills.

·        Analytical and problem-solving expertise, with a proactive approach to challenges.

·        Ability to lead cross-functional teams and drive product quality initiatives.

·        Self-motivated, assertive, and demonstrates integrity.

·        Quick learner, collaborative, and innovative mindset.

·        Strong decision-making skills and ability to manage crises efficiently.

Additional Requirements:

·        Hands-on experience with PCBA processes, including SMT, soldering, and assembly, with a focus on product quality control.

·        Experience with Lean manufacturing and Kaizen methodologies to improve product and process efficiency.

Willingness to travel for customer meetings, and corporate engagements.