Robotics Engineer

Job Description

Servo Dynamics Engineering Co,Ltd is a subsidiary of Servo Dynamcis Pte Ltd.

And we are the Authorized Distributor of Universal robots, Onrobot, Rockwell Automation and over 30 other Brands.

We are looking for a Robotics Engineer who will take responsibility for supporting the technical aspects of robotics and robot-related products.

- Responsible for technical support and deployment of robotics systems and related products (vision systems, accessories, software, etc.).

- Participate in training programs organized by manufacturers and partners to receive technology transfer and stay up-to-date with the latest advancements.

- Provide technical training and guidance to customers after internal certification or technology handover.

- Collaborate with the sales team to perform live product demonstrations, workshops, and events for customers.

- Provide on-site and remote service support to customers, including guiding in system setup/configuration, troubleshooting, and commissioning of robots and ecosystem products.

- Support sales department with technical input and respond to customer inquiries related to product specifications and applications.

- Provide technical consultation to customers to help maximize product performance and ensure optimal use in their applications.

- Assist in product selection and model recommendation for both the sales team and end users.

- Prepare and present technical proposals to support sales efforts.

- Cooperate with the sales team in promoting product range to new and existing customers through presentations, proof of concepts, performance tests, etc.

- Update Participate in trade shows, seminars, and marketing activities as technical expert when required.

- customers on new products and technologies relevant to their industry and application.

- Report directly to the Robotics Manager.

- Ensure compliance with company policies and procedures during project execution and service delivery.

- Perform any other relevant duties as assigned by the Robotics Manager

Job Requirement

Job Requirement

-  Technical College or Bachelor’s degree in Automation & Control engineering or Mechatronics engineering or related filed

- 2 years work experience in technical support or equivalent field

- Experience in Robot programming is a plus.

- Able to travel for working frequently

-  Ability to troubleshoot and solve technical problems.

- Self-motivated and flexible

- Good command of spoken and written English

- Attitude to learn quickly and be able to work independently

- Be careful & detail-oriented.

- Customer support orientation and be committed to customer satisfaction

- Good problem solving, communications, presentation skills

BENEFITS

- Training will also be provided continuously as knowledge is a key imperative to success

- Full benefit as Vietnam labor law: insurances, annual leave…

- Monthly company birthday

- Team building activities

- Young & friendly working environment

- 13th-month salary

- Professional working environment, dynamic and growth opportunities.