We are looking for a dynamic and customer-oriented Sales Engineer to join our team in the Food & Beverage (F&B) sector. The ideal candidate will have a strong technical background combined with a deep understanding of the F&B industry. As a Sales Engineer, you will be responsible for identifying sales opportunities, providing technical support, and promoting products and solutions to customers within the food and beverage industry.
Key Responsibilities:
Sales & Business Development:
Identify and pursue new sales opportunities in the food and beverage sector, including key accounts, distributors, and partners.
Develop and implement strategies to drive sales and achieve targets in alignment with company goals.
Manage and grow relationships with new and existing customers, providing tailored solutions to meet their needs.
Negotiate contracts and close sales agreements with clients, ensuring win-win outcomes for both parties.
Technical Consultation & Support:
Provide technical expertise and consultation to customers regarding product applications, performance, and benefits.
Conduct product demonstrations and presentations, showcasing the technical advantages of products and solutions.
Offer on-site support and troubleshooting for customers, ensuring the successful implementation and use of products.
Collaborate with R&D and product teams to ensure customer feedback is integrated into product enhancements and new development.
Market Analysis & Competitor Monitoring:
Monitor market trends and customer requirements in the food and beverage industry to identify opportunities for growth.
Keep track of competitor products and activities, providing insights and recommendations for strategic positioning.
Conduct market research and generate reports on customer needs, competitor products, and industry developments.
Customer Relationship Management:
Build and maintain long-term relationships with clients through excellent customer service and follow-up.
Provide ongoing support to customers post-sale, addressing any technical issues or inquiries.
Serve as the point of contact for customer feedback, ensuring timely resolution of any product or service-related issues.
Sales Reporting & Documentation:
Prepare and present sales forecasts, reports, and performance metrics to senior management.
Maintain accurate records of sales activities, customer interactions, and market trends in the company’s CRM system.
Assist in the preparation of bids, proposals, and presentations to clients.
Job Requirement
Bachelor’s degree in Engineering, Food Science, Business, or a related field.
Proven experience in sales engineering, technical sales, or business development in the Food & Beverage sector.
Strong technical knowledge of food and beverage equipment, machinery, or technology solutions.
Excellent communication, presentation, and negotiation skills.
Ability to explain complex technical concepts to non-technical stakeholders.
Strong analytical and problem-solving abilities.
Fluency in English (additional languages are a plus).
Willingness to travel frequently to meet clients and attend industry events.