Sales Support Team Leader

Job Description

- Lead and manage the Sales Support team to ensure efficient daily operations.

- Coordinate with the Sales Manager to develop and implement sales strategies that align with the company's goals.

- Generate and analyse sales volume forecasts based on historical data, market trends, and customer behaviour to facilitate strategic decision-making and resource planning.

- Manage customer relationships, addressing inquiries and resolving issues in a timely and professional manner.

- Analyse sales data and market trends to identify growth opportunities and potential areas of improvement.

- Collaborate with other departments, such as Production and Logistics, to ensure smooth order processing and timely delivery of products.

- Monitor inventory levels and work with the Purchasing team to maintain optimal stock levels.

- Collaborate with the Accountant team to manage debt, monitor contract terms, and ensure timely processing of payments.

- Develop and maintain sales reports and forecasts to provide insights for decision-making.

- Maintain a strong understanding of industry regulations and compliance requirements.

- Train and mentor Sales Support team members to enhance their skills and performance.

Job Requirement

- University degree & above.

- 2 - 3 years of experience at similar position (or Sales/ Market Research/ Trade Marketing position), in the same filed is a plus.

- Strong analytical skills and proficiency in data analysis tools.

- Excellent communication, interpersonal, and customer service skills.

- Ability to lead and motivate a team in a fast-paced environment.

- Knowledge of industry regulations and compliance requirements.

- Proficiency in English (Listening, writing & speaking).