Senior Business Transformation Manager

Job Description

Change Management:

- Lead change management efforts to ensure successful implementation of transformation initiatives.

- Communicate transformation goals, progress, and outcomes to all stakeholders, ensuring transparency and buy-in.

- Develop and implement strategies to manage resistance and ensure smooth transitions.

Project Management:

- Oversee the planning, execution, and monitoring of transformation projects.

- Allocate resources effectively and ensure projects are delivered on time, within scope, and on budget.

- Collaborate with cross-functional teams to ensure alignment and integration of transformation initiatives.

Process Optimization:

- Analyze and optimize business processes to improve efficiency, reduce costs, and enhance customer experience.

- Implement best practices and leverage data-driven insights to drive continuous improvement.

Stakeholder Engagement:

- Build strong relationships with key stakeholders, including senior leadership, employees, customers, and external partners.

- Act as a trusted advisor to the executive team on matters related to business transformation and change management.

- Other tasks assigned by Line Manager.

Job Requirement

·        Education background requirements: Bachelor’s degree in Business Administration, Management, or a related field. MBA or relevant advanced degree is preferred.

·        Experience/Industry requirements:

• 10+ years of experience in business transformation, management consulting, BIG4 or a related field, with a proven track record of leading successful transformation initiatives.
• Strong understanding of business processes, change management, and digital transformation.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and execute tactically.
• Experience working in a fast-paced, dynamic environment.
• Strategic thinking and problem-solving skills.
• Strong leadership and people management abilities.
• Excellent project management and organizational skills.
• Ability to influence and build consensus across all levels of the organization.
• Proficiency in data analysis and process improvement methodologies (e.g., Lean, Six Sigma).
• High level of adaptability and resilience.

3.Competency requirements:

·        Stakeholder management: Identifying, engaging, and satisfying the needs and expectations of various stakeholders involved in a project or organization

·        Teamwork and Collaboration:

a.      Building partnerships and working collaboratively with others to meet shared objectives.

b.      Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

·        Develops Talent & Builds Effective Teams: The ability to inspire, guide, and influence individuals or teams towards the achievement of both their career goals and the organization's goals

·        Leading change: The ability to guide individuals, teams, and the organization as a whole through periods of transition, ensuring that the intended changes are successfully adopted, and the desired outcomes are achieved

·        Strategic mindset:

a.      Perform strategic thinking with advanced and long-term impact.

b.      Seeing ahead to future possibilities and translating them into breakthrough strategies.