Senior Card Transactions & Mobile Devices Monitoring Strategy & Analytics Specialist

Job Description

1. Develop and propose strategies for monitoring, detecting, and preventing fraudulent transactions on VPB FC's Credit Cards in accordance with VPB FC's regulations and business for each period including:

• Risks identified during daily transactions on credit card of customers.
• Based on Fraud Cases & Fraud Trends collected from (1) Card Fraud investigation and management staff via the Fraud declaration Portal by the customer and (2) Card Transaction Monitoring operation.
• Based on new products & systems to provide fraud prevention methods.
• New policies from the SBV or internally assigned by the CRO which will affect monitoring activities

2. Responsible for analyzing, developing, setting parameters and rule matrix related to Fraud Monitoring Activities on the system and conduct various fraud prevention strategies with the aim to maintain possible lowest false positive ratio and highest approval rate

3. Participate in projects or change requests related to the authorization system and fraud monitoring. Also perform testing on UAT environment before deployment.

4. Perform periodic assessments and reviews against card and mobile app fraud databases, fraud detection parameters and fraud trends.

5. Build support tools for fraud monitoring team and fraud case management team to improve productivity and optimize TAT for fraud transaction monitoring tasks

6. Building a reporting system related to monitoring, fraud handling activities on card and mobile app.

7. Make regular or urgent reports to senior management when required.

Job Requirement

University graduation, major: Finance, Economics.

3 years of experience in data analysis role is preferred.

Experience and knowledge of credit card transaction monitoring system, authorization system.

Proficient in MS Office, VBA, Oracle PL/SQL and Power BI.

Accuracy and attention to detail.

Excellent oral communication skills.

Excellent in analytical skills and problems solving.

Data driven & system control mindset.