The Product Manager is responsible for shaping and leading the product from idea to launch, acting as a bridge between customers, the engineering team, and business strategy.
Product Strategy Direction
- Identify customer needs and build the product vision (pricing, key features, policies, etc.).
- Gather feedback through interviews, surveys, or user testing to ensure the product meets real-world needs.
- Conduct market and competitor research (Salesforce, HubSpot, Zoho, etc.) to identify opportunities and differentiators in the niche market.
Planning and Scope Definition
- Build the product roadmap from MVP to upgraded versions.
- Write detailed Product Requirement Documents (PRD) describing features and UX/UI needs.
- Identify and analyze user problems, translating them into concrete product requirements.
- Prioritize features based on business value and resources using frameworks such as MoSCoW.
Team Coordination
- Collaborate with engineering teams (Outsource & In-house), marketing, and sales to ensure high-quality and timely product development.
- Manage Agile/Scrum processes, organize sprint planning, and track progress via Jira/Trello.
- Resolve team conflicts and anticipate risks (e.g., delays or technical errors).
Product Monitoring and Improvement
- Launch beta tests and gather early customer feedback.
- Analyze usage data (NPS, retention rate) to propose enhancements.
Flexible Tasks in Start-up Environment
- Take on various tasks such as product testing, customer support, or stakeholder collaboration.
- Report and plan on a monthly, quarterly, and yearly basis.
- Recruit, train, evaluate, and manage team members.
- Execute product- and project-related tasks as assigned by direct management.
Job Requirement
Requirements
Experience:
- Minimum 3 years as a Product Manager or in a related role (e.g., Business Analyst), preferably in CRM, ERP, SaaS, or AI.
- Experience working directly with customers to gather requirements and translate them into product features.
- Experience developing Insurtech products for the US market is a plus.
- Fluent in English
Knowledge & Skills:
- Bachelor's degree or higher in Business Administration, Information Technology, or related fields (Degree not required if hands-on experience is strong).
- Solid understanding of the Software Development Life Cycle (SDLC) from design, development, testing to deployment, with a strong grasp of UX Analysis/Design for Web and App.
- Knowledge of SaaS architecture, including cloud computing (AWS, Azure, Google Cloud), API integration, and microservices.
- Familiarity with CRM system integration with other platforms (e.g., ERP, payment systems, data analytics tools).
- Ability to analyze, write business documentation, and build simple user flows and wireframes.
- Market analysis, feature prioritization, and project management skills.
- Proficiency in tools like Jira, Trello, Notion, or Figma.
- Excellent communication, persuasion, and teamwork skills.
- Ability to work under pressure, multitask, and stay flexible in a startup environment.
Preferences:
- Experience developing CRM or SaaS products from early stages.
- Understanding of Agile/Scrum process and MVP development.
- Fluent in English to work with international partners and documents.
Benefits & Compensation
- Salary: 65,000,000 VND (Gross)
- Performance Bonus: Quarterly and annual bonuses based on KPIs.
- Comprehensive Insurance: Premium health insurance package for you and your family.
- Leave Policy:14 paid annual leave days + national holidays.
- Professional Development: Annual budget for training, workshops, and certifications. Business trips and visits to the US.
- Work Environment: Modern office in District 2, Ho Chi Minh City (5 days/week) .
- Work-Life Balance: Physical and mental wellness programs, team building activities
Application Process
1. Round 1: Technical discussion with CEO and Project Director (1–2 hours).
2. Round 2: Present product vision and technical strategy to CEO and senior leadership.
3.Final evaluation and offer
Work location
Ho Chi Minh
56 Đường Số 6, Bình Trưng Tây, Thủ Đức, Hồ Chí Minh