Senior Program Advisor

Job Description

Company Overview:

With 8 years of experience training over 9,000 learner, EIY is a renowned public speaking training center that helps individuals build CONFIDENCE not only in public speaking but also in enhancing their communication skills.

Position Overview:

We are looking for a dynamic, creative individual with a strong desire to explore their potential to join EIY in the Sale role. This role presents a great opportunity for candidates to experience a high-potential market with customers in prominent positions in society. As a result, candidates will have the chance to build strong social relationships and enjoy high personal development opportunities.

Responsibilities:

• Understand learner needs to create a personalized learning path.

• Advise solutions through appropriate training programs for new learners.

• Use the provided customer data to offer consultations, follow up, and close sales.

• Develop a sales plan and proactively complete assigned targets.

• Complete daily, weekly, and monthly KPIs and tasks.

• Prepare reports on potential customers, existing learners, and sales performance weekly/monthly for management.

• Participate in events to enhance brand recognition and expand individual and small group customer base.

• Suggest solutions to improve sales effectiveness and the learning experience for learner at EIY.

• Provide customer care to ensure high learner re-enrollment rates.

• Maintain relationships and support existing learners to increase re-registration and referral rates.

• Collaborate closely with other departments to ensure learners satisfaction before, during, after their courses at EIY.

• Proactively develop a potential customer base through referral channels.

• Meet monthly potential customer targets, sales goals, and conversion rates.

• Carry out tasks as assigned by the Line Manager.

Benefits :

• Basic salary

• Commission based on sales & attractive income.

• Data provided by the company.

• EIY’s products are reputable and of high quality, with 8 years in the market and exclusive features leading to a high conversion rate and strong sales.

• Professional sales training to enhance selling skills and problem-solving, especially for EIY’s high-level students.

• FREE LEARNING with EIY programs.

• Work in a dynamic, creative, and friendly English-speaking environment, promoting personal development and progressive thinking.

• Working time:

+ Mon-Fri: 9:00am - 6pm; Sat: 9:00am-12pm

+ Sat: 1pm-6pm - Work from home

Job Requirement

• Type: 100% offline at the office in District 1, no market visits required.

• At least 2-3 years of experience in course consulting for working professionals.

• English language skills are a plus, enhancing job efficiency and personal income.

• Proficient in analyzing and handling situations.

• Ability to work effectively with highly educated and socially influential customers.

• Proactive mindset and ability to work independently to achieve goals.

• Degree: University degree.

• Age: No age limit.