Store Manager (Cửa Hàng Trưởng) - Nội Thất

Job Description

We’re looking for an exceptional Showroom Manager who can blend style, strategy, and service to create an immersive retail experience reflecting our professionalism and forward thinking.Bonario & Ordinaire is where emotions and creativity flow through living spaces, and that’s why the role is great for someone who understands that a sofa is never just a sofa— it’s a personal space that inspires arts, music, and even a bond between people and memories.

Key Responsibilities

A. 40% Store Operations Management

• Supervise and coordinate the daily tasks of showroom employees.
• Ensured the store remained clean and organized and displayed products according to brand standards.
• Manage inventory to maintain adequate stock levels and timely replenishments.
• Regularly inspect and maintain high-quality product displays, ensuring a professional and visually appealing showroom that attracts customers.
• Collaborate with the visual merchandising team to update trends and enhance the store layout.

B. 20% Customer Service

• Provide expert advice and support to customers, ensuring an exceptional shopping experience.
• Handle customer complaints and feedback professionally and efficiently.

C. 20% Sales Management

• Develop and implement sales strategies to achieve revenue targets.
• Monitor and analyse sales performance, identifying opportunities for business growth and improvement.

D. 10% Human Resource Management

• Recruit, train, and develop a strong in-store team.
• Evaluate employee performance and motivate staff to achieve goals.

E. 20% Cross-Department Collaboration

• Work closely with the marketing team to execute promotions and events.
• Coordinate with the technical and logistics teams to ensure seamless store operations.

Job Requirement

• Minimum of 2 years of experience in showroom management
• Candidates with experience in the furniture industry are preferred.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Proactive, enthusiastic, and highly responsible in work
• Proficient in office software and digital tools.
• Ability to implement and enforce operational processes effectively.