Thinner Technical Specialist

Job Description

- Work closely with the Sales Department to identify customer needs and propose suitable thinner formulations or alternatives.

- Provide technical advice, product recommendations, and on-site support to customers in the coatings, adhesive, and cleaning industries.

- Conduct product demonstrations, performance evaluations, and joint customer visits with sales representatives.

- Handle customer complaints or product issues by investigating causes, conducting lab tests, and providing corrective actions or reformulation suggestions.

- Assist Sales in preparing product presentations, datasheets, and technical literature for customer use.

- Support internal QC and production teams to ensure consistent product quality aligned with customer expectations.

- Monitor competitor products, market trends, and regulatory developments to provide feedback for product improvement or new product introduction.

- Conduct training sessions for the sales team to enhance technical understanding of thinner and solvent applications

- Perform other duties as assigned by the Line Manager.

Working place: Xuan A IZ, Phu My Ward, Ho Chi Minh City

Job Requirement

- Quantity: 01 people

- Graduated from College and above with major in Chemistry, Chemical Engineering or relevant fields.

- Proficiency in reading and understanding technical documents in English

- Proficiency in Microsoft Office, Outlook, Internet, etc.

- Solid understanding of thinner for Ink/ Packaging/ Paint industry.

- Knowledge of chemical safety standards and documentation (e.g., MSDS, TDS, COA).

- Ability to blend thinner formulations according to specified ratios and evaluate physical properties (evaporation rate, viscosity, solubility).

- Skilled in operating laboratory equipment and industrial mixing systems.

- Basic proficiency in reading and understanding technical documents in English.

- Capable of writing technical reports and documenting testing processes.

- Strong technical problem-solving skills, including case study analysis and root cause investigation.

- Having at least 1 year of experience in solvents, thinners, or industrial chemicals is an advantage.

BENEFITS:

- Allowances according to the Company’s policy for occasions: Birthday, Marriage, Childbirth, Hospitalization, Deceased relative, Seniority

- Company trip every year

- Annual health check-up

- Pay social insurance, health insurance, unemployment insurance according to labor law

- Health insurance and 24/24 Accident insurance

- 15 days of annual leave

- Christmas Day off on 25th of Dec

- Tet Gifts

- Gifts for International Women's day

- Gifts for International Chidren’s day

- Year-end party

- 13th month salary.

- Annual salary increase and KPI bonus