Trưởng Quầy Thực Phẩm Khô và Bơ Sữa Đông Lạnh

Job Description

1/ Operations management

- Supervise Group Leader (s) and General Staff to ensure:

• Merchandise is fully replenished, in good conditions & quality.

• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.

• Changing price label (if necessary) is completed before store opens.

- Verify and approve inventory orders raised by Group Leader(s).

- Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.

- Plan, assign duties for Group Leader (s) and General Staff to make necessary preparation for Membership Day and Public Holidays.

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

• Sales floor is kept clean & tidy

• All backrooms are locked in good conditions

• POP execution is carried out properly

• Fire safety procedure is carried out properly

- Maintain FSH and 5S as the company rules

- Check and verify variances in stock & sales figures after Stock Take and make report to Store Manager.

- Execute store opening & closing as directed by Store Manager.

2/ Manpower management

- Plan Monthly Department ‘s duty roster and manpower schedule.

- Ensure sufficient manpower during business in ad-hoc situations.

- Monitor Supervisor(s), General Staff and Promoter’s attendance and attire.

- Approve duty roster, shift plan raised by Supervisor(s).

- Be responsible for Group Leader(s) and General Staff’s performance.

- Take part in recruitment & selection activities for Division’s staffing.

- Motivate, training and develop staff in order to encourage their professional development.

- Identify potential staff for succession planning purposes.

- Build and promote team work spirit.

3/ Sale and profit management

- Daily briefing Group Leader (s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.

- Breakdown the sales target given by Store Manager to each Group Leader and take responsibilities for sales target achievement of the division.

- Overall plan and supervise the execution of promotion schemes.

- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.

- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager.

4/ Other tasks

- Be on duty and act as Store Manager when as Store Manager not present at work