Recruiting Customer Service Executive - App Travel at CÔNG TY TNHH TRANSCOSMOS VIỆT NAM 2024

Location

Ho Chi Minh

Updated
28/11/2024
Industry
Customer Service , Restaurant / Hotel , Tourism
Job type
Permanent

Salary
10 Mil - 13 Mil VND
Experience
Up to 1 Years
Job level
Experienced (Non - Manager)
Deadline to apply
31/12/2024

Benefits

Laptop
Insurance
Travel
Allowances
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Performing day-to-day operational activities in customer service of call center.
Giving excellent services to customers.
Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App.
Open for ideas and innovative solutions to enhance team productivity.
Achieve daily/monthly performance targets defined by the project.
Working 25 days/ month, 5-6 days/ week.
Service Time: 24/7, rotate shifts from 6 AM – 9 PM, night shift from 9 PM – 6 AM (average 3–5 night shift/month).

Job Requirement

Graduation from College or above.
At least 6 months experience in customer service, receptionist, tour guide.
Intermediate in English
Having experience in call center/contact center or travel industry is a plus.
Willing to work on weekends, national holidays, overtime if needed.
Discipline, honesty, critical and high initiative.

Work location

Ho Chi Minh

8 Floor, Scetpa building, 19A Cong Hoa street, ward 12, Tan Binh District, HCMC

More Information

Degree: College
Probationary period: - 2 months
Age: Unlimited
Working time: - Working 25 days/ month, 5-6 days/ week.
Benefit:
- KPI bonus up to 2.000.000 VND/ month.
- Promotion opportunities every year.
- Salary increases once/year.
- 13th month salary.
- Insurances followed Vietnamese Labor Law.
Holidays: 12 days
Salary: 10 Mil - 13 Mil VND

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Job level	Experienced (Non - Manager)
Salary	$ 10,000,000 - 13,000,000 VND
Deadline to apply	31/12/2024
Industry	Customer Service , Restaurant / Hotel , Tourism
Experience	Up to 1 Years

Customer Service Executive - App Travel

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