Customer Service (Trims / Garment) at Nhon Trach, Dong Nai

Job Description

Manage daily orders via emails & ERP System

Have a good communication skill with the customers, good follow up & monitor the customer order delivery on schedule

Report on weekly customer service activities, maintain accurate and timely reporting

Prepare samples and quotation daily for customer request

Work closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.

Support project management to cross functional activity required for project execution.

Able to present company products, identify the customer needs, and elaborate the details to the customers

Able to assist & work with shipping department if necessary

Provide technical support to customer and problem solving for quality issue.

Any other ad-hoc tasks as assigned.

Job Requirement

Good PC skills in MS Office, Excel ss

Initiative, hard-working, responsible, and energetic

Well-organized, detail-minded and good interpersonal skills

Able to work under pressure in a fast-paced environment, and work overtime is required at peak season.

Capable to work independent for problem solving

Fluent in both written and spoken English and Vietnamese