Overview of the position
We are seeking a Key Account Manager who will execute & manage sales and sales strategy to our Private Label. Successful candidates will sustain and nurture key customer relationships including customer agreements that deliver against internal operating plans and customer expectations.
Key Responsibilities:
· Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
· Acquire a thorough understanding of key customer needs and requirements.
· Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
· Ensure the correct products and services are delivered to customers in a timely manner.
· Serve as the link of communication between key customers and internal teams.
· Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
· Play an integral part in generating new sales that will turn into long-lasting relationships.
· Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
· At least 3 years equivalent work experience
· Good English
· Good computer skills including Microsoft Office and other business systems
· B2B Food Ingredient Sales/ Business Development/ Account Management
· Good communication, interpersonal & organizational skills Teamwork / aggressive / communication/ Self-driven/ proactive
Our Purpose is to “be the change for good food and a healthy future”. At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.
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