Retail Distribution Sales Manager (Telecom & IT)

Job Description

· Develop short-term and long-term business strategies for the assigned sector:

- Research and analyze the market, competitors, and industry trends; Develop and implement short-term and long-term strategies for the retail distribution business, including market orientation, target customers, and products

- Take responsibility for managing, operating, investment effectiveness, business performance, and advising the General Director (GD) on decisions related to the assigned field; ensuring sales and profit targets are met or exceeded

· Manage business operations; Expand markets and find customers:

- Identify, develop, and build relationships with potential customers and partners related to the retail distribution field; develop the distribution system, expand retail channels, and strengthen relationships with partners/agents

- Participate in negotiating, discussing contracts and business terms with customers, contractors, or relevant partners

- Follow up market trends and recommend product and service improvements to meet customer needs

- Monitor and assess business performance and take corrective actions if needed

· Manage relationships with partners and customers:

- Build and maintain relationships with large and strategic customers (companies, government agencies, hardware and software manufacturers…)

- Research and update on new trends in the Telecommunications and IT industries

- Ensure quality customer service, handle complaints and improve customer satisfaction

· Build and Develop the Sales Team:

- Recruit, train, and develop a high-quality business team

- Set goals and motivate business to Sales Executive

- Manage team performance and create a work environment that encourages creativity and innovation

· Conduct performance evaluations and report directly to GD and the board of Directors.

Job Requirement

·       University graduate or higher in Economics/ Business Administration/ Telecommunications/ IT or related fields

·       Possession of Project management certifications: PMP/ ITIL are advantages

·       English equivalent to TOEIC 700 or higher, good listening and speaking skills

·       At least 5 years of experience in equivalent positions and fields

·       Priority is given to candidates who have held business management roles in telecommunications companies, IT companies, or large distributors in the industry

·       Sensitive and deep understanding knowledge of telecommunications and IT

·       Strong skills in management, strategic planning, and decision-making

·       Excellent communication, negotiation, and relationship-building skills with clients

·       Ability to predict and identify technology trends.