Senior Business Process

Job Description

Olam Food Ingredients (ofi) is a global leader offering naturally good food & beverage ingredients and solutions. ofi commenced operations in Vietnam in 1997, setting up its representative office. Since then, we have established an extensive presence across different parts of Vietnam, including our head office in Ho Chi Minh City and regional offices in Binh Dinh, Long An, Dong Nai, Phu Yen, Lamdong and Gialai Provinces.

ofi Vietnam is currently the largest exporter of Cashews, Pepper & Instant Coffee in Vietnam, investing in the state-of-the-art instant coffee facility and running 7 large factories with 7,500 employees across Central & South Vietnam. Our operations have an interface with a farmer network of 2 million farmers. We are also amongst the largest exporter of Green Coffee in Vietnam.

We have established sustainability programmers for black pepper, coffee & cashew. We are excited about our future prospects in Vietnam as the country has huge potential in agriculture.

Key responsibilities

• Evaluating and understanding the current business processes to identify opportunities for digital enhancement

• Designing and implementing digital strategies that align with the organization's goals and objectives

• Leading cross-functional teams to ensure successful execution of digital projects

• Collaborating with IT and business stakeholders to integrate new technologies into existing systems

• Managing the digital change process, including training and support for employees adapting to new technologies

• Conducting research on emerging digital trends and technologies to maintain a competitive edge

• Facilitating communication between technical and non-technical departments to ensure clear understanding of digital transformation goals

• Advising senior management on the best digital investments to enhance productivity and customer experience

• Optimizing customer experience through the use of digital technologies and data analytics

• Creating and maintaining comprehensive project documentation, including reports and other key performance indicators

Job Requirement

• Background education: Computer sciences - IT Engineering 

• 2-3 years special in food industrial, used to work with manufacturing. 

• Technical skill: ERP (SAP), Power BI, Data analyst, Logical thinking  

• English skill: Intermediate  

Our Purpose is to “be the change for good food and a healthy future”. At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.