Recruiting Service and Operations Associate at QH Distribution 2025

Location

Ho Chi Minh

Updated
15/05/2025
Industry
Customer Service , Freight / Logistics / Warehouse , Import / Export
Job type
Permanent

Salary
8 Mil - 12 Mil VND
Experience
Up to 1 Years
Job level
Experienced (Non - Manager)
Deadline to apply
08/06/2025

Benefits

Laptop
Insurance
Travel
Uniform
Incentive bonus
Healthcare
Training Scheme
Salary review
Business Expense
Annual Leave

Job Description

Efficiently process orders received from various wholesale channels, including major retailers like Amazon and Target.
Retail order fulfillment: Amazon, Shein, eBay, and other retail platforms.
Provide attentive customer care to 3PL and 4PL clients, proactively addressing inquiries and ensuring high levels of customer satisfaction.
Get shipping quotes, book with forwarders or carriers, and follow end-to-end domestic/international shipments. Claim or Dispute handling, if applicable.
Manage and check import/export documents, commercial invoices, and service invoice from third parties.
Manage service expenses related to transportation and operations, seeking opportunities for cost optimization.
Working with the warehouse department to receive goods, manage inventory, ship goods, and handle related paperwork.
Directly report to the Supervisor/Manager

Job Requirement

Possess a University/College degree.
At least 6 months of experience, with additional training provided by the company on specialized skills.
Background in Logistics, Transportation, Distribution Warehouse or a related field.
Professional knowledge of 3PL, 4PL fulfillment and customer service, problem solving
Experiences with ERP, Odoo, and EDI systems, and well-handling communication with system supporters are a plus
Experience in inventory and, distribution is a plus
Familiarity with SOPs and Guidelines. Ability to read, understand, and grasp the issues and accurately implement the requirements from partner service policies
Well reading, writing skills, and meeting communication in English. strong in independent working skills, careful, accurate, and logical.
Good in English: Good English skills, with the ability to use English effectively in daily work processes.

Work location

Ho Chi Minh

Lavita Charm, 58 Đường Số 1, Trường Thọ, quận Thủ Đức, Hồ Chí Minh

More Information

Degree: College
Age: 22 - 35
Working time: Monday to Friday, 8:00 AM – 12:00 PM and 1:30 PM – 5:30 PM.
Benefit:
- Flexible working
- Laptop to be provided.
- Performance Review (2 times per year).
- Annual health check, annual travel.
- Year-end bonus.
- Work in an international, collaborative, fair, and dynamic environment.
Salary: 8 Mil - 12 Mil VND

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Job level	Experienced (Non - Manager)
Salary	$ 8,000,000 - 12,000,000 VND
Deadline to apply	08/06/2025
Industry	Customer Service , Freight / Logistics / Warehouse , Import / Export
Experience	Up to 1 Years

Service and Operations Associate

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