IT Support & Infrastructure Administration Engineer will work as a member of Synopsys APAC IT team to support and engage IT service with internal users. The work scope includes IT helpdesk and system & datacenter administration with great learning space in IT area.
Responsibilities and Duties
The work scope includes IT helpdesk support and system administration domain with great learning space in IT area.
1. IT Helpdesk Support
Provide technical support for laptop, PC, IT collaboration hardware/software services.
Maintain and resolve problems with laptop/PC hardware, software, and network connectivity.
Communicate with end-users and provide basic training, guidance, and solutions.
IT hardware procurement, logistics operation support, and asset management.
2. System & Datacenter Administration
Responsible to install and manage systems running Linux, in an advanced engineering environment. Your routine tasks are system provisioning, updating, inventory, monitoring, and diagnosis.
Follow company policies and procedures to administrate various IT infrastructure services.
Manage IT assets for your assigned site in its lifecycle from procurement, deployment, until retirement.
Monitor performance of systems and make reports.
3. IT Projects
You will work on projects that create new IT service or improve current services.
You work with the project manager and other project team members to deliver project result within constrains like scope of work, schedule, and cost.
4. Emergency Response
You may need to work out of normal work hours, in short notice when there is emergent issue. Sometimes you need to travel.
Job Requirement
Requirements:
Bachelor's degree or above in Computer Science, Information Technology, or related field, or equivalent experience.
From 5 year experience in a similar role.
Proficient with Linux operating systems and services. Comfortable working with common Unix command line tools.
Experience in virtual technologies, storage system management, networking, and cloud computing solutions.
A certification like Red Hat Certified Linux Engineer or equivalent is a plus.
Good English communication skills (both verbal and non-verbal):
Reading and writing specifications, documenting system change.
Presenting and reporting in meetings
Verbal discussion on technical topics
Good communication and interpersonal skills with proactive problem-solving capability.
Good at both teamwork and individual work.
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality results.
Ability to collaborate with IT team members around the world.
Synopsys delivers the most trusted and comprehensive silicon to systems design solutions, from electronic design automation to silicon IP and systems, that accelerate technology innovation. We partner closely with semiconductor and systems customers across a wide range of vertical markets to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. In a world where the pace and complexity of innovation is accelerating, the entire silicon ecosystem trusts Synopsys to pioneer new technologies and help them get to market faster without compromise. For more information, visit synopsys.com
Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.
