E-Commerce Executive

Job Description

· Identify and pursue cooperation and business development opportunities with potential partners in the online channel, ensuring alignment with the assigned product portfolio.

· Manage e-commerce platform operations, including promotions, customer relationship management (CRM), and campaign preparations in collaboration with partners.

· Oversee the smooth execution of ordering, importing, and exporting processes, as well as the transportation of goods to partner warehouses.

· Establish and nurture strong, sustainable business relationships with e-commerce partners to drive sales growth and increase market share for the assigned product portfolio.

· Collaborate with e-commerce partners and internal teams (Trade Marketing, Marketing, Logistics) to develop effective business plans targeting consumer/customer acquisition, retention, and engagement via online platforms.

· Work with internal teams to deliver best-in-class sales services (including handling sales inquiries, promotions, order processing, delivery, stock and payment reconciliation, collection, etc.) and provide exceptional after-sales customer care.

· Perform other tasks as assigned by the Ecommerce Team Lead.

Job Requirement

·      Education: Bachelor's degree in Economics, Marketing, E-commerce, or a related field.

·      Experience: Minimum of 1 years of experience in e-commerce

·      Strong understanding of e-commerce platforms and online sales strategies.

·      Proficiency in CRM tools and campaign management.

·      Excellent project management and organizational skills.

·      Strong analytical skills and the ability to interpret data to make informed decisions.

·      Outstanding communication and interpersonal skills to build and maintain relationships with partners.

·      Ability to work collaboratively with cross-functional teams (Marketing, Trade Marketing, Logistics, etc.).