Student Affairs Officer (in charge of Mental Health & Well-Being)

Job Description

The duties and responsibilities of Student Affairs Officer include but is not limited to:

• Develop and implement support services and resources, educational programs or trainings that promote mental health and well-being among students;
  To contribute to the development of web pages and online resources to support student health and wellbeing;
  To undertake and manage risk assessment of student, self and likely impact on others.

• Provide individual counseling and support to students dealing with mental health challenges and psychological issues, those in crisis, to help them realize their potential during their time at the University;
  To collaborate with university colleagues with a focus on improving student retention and reducing barriers to success;
  To provide a daily drop-in service for students who require a range of mental health and wellbeing support;

• Collaborate with campus resources and staff to coordinate mental health awareness campaigns, workshops, and events;
  To provide expert advice, support and relevant training for university staff on issues related to student mental health and wellbeing;

• Undertaking assessment of student's mental health and emotional needs;
  Serve as a liaison between students and mental health professionals, and provide referrals to off-campus resources when necessary;
  To undertake outreach and build effective relationships with community services, health care providers, statutory services and specialist agencies;
  To work with internal/external statutory health care providers to promote healthy living campaigns;

• Maintain confidential student records and ensure compliance with relevant laws and regulations;

• Stay updated on current government regulations, policies, trends, and research in mental health, psychology, and well-being to inform program development and service delivery;

• Prepare the reports, documents, statistics according to the related work area;

• Organize other student events, activities if required.

Job Requirement

1. Qualification: A master's degree in psychology, counseling, social work, or a related field.

2. Experience: Minimum 2 years of working in providing counseling or mental health support services in higher education institutions.

3. Knowledge: 

• Knowledge and understanding of mental health issues affecting students;
• Knowledge of relevant laws, regulations, and ethical standards related to mental health and counseling services.

4. Skills:

• Fluent in both oral and written English, fluently use English in discussions/meetings and prepare English report;
• Excellent in MS-Office softwares (Word, Excel, PPT,…);
• Strong communication and interpersonal skills;
• Good teamwork, problem solving;
• Strong customer service skills, creative, initiative, can-do attitude.

5. Behaviours required:

• High responsible and professional;
• Open, willing to collaborate and learn new things;
• Ability to work collaboratively with students, faculty, and staff from diverse backgrounds.