Recruiting Nhân viên Call Center at Công Ty TNHH Brother International (Việt Nam) 2025

Location

Ho Chi Minh

Updated
06/02/2025
Industry
Sales / Business Development , Consulting , Customer Service
Job type
Permanent

Salary
10 Mil - 12 Mil VND
Experience
2 - 3 Years
Job level
Experienced (Non - Manager)
Deadline to apply
31/03/2025

Benefits

Insurance
Travel
Training Scheme
Salary review
Annual Leave

Job Description

Troubleshooting overphone and handling customer's complaints.
Giving guidance of product's usage overphone/e-mail/chat.
Answering customer queries about Brother products and service through email/chat.
Support customer to regist warranty of products.
Caring customers who want to buy Brother products and send information to Sales team.
Follow up customers who want to join workshop and send information to Sales person.
Creating job cases and updating acitivities into system.
Informing the repair situation to customers.
Calling for Customer Loyalty Programs.
Collecting customers' survey of repair service.

Job Requirement

Graduated from college
Proficient in Microsoft office
English is required (ability to use 4 English skill)
At least 2 years of experience
Good communication skills, with a clear and pleasant voice
Working hour from 8AM to 5PM, form Mon to Fri & 8 AM to 12PM on Sat

Work location

Ho Chi Minh

17 Bà Huyện Thanh Quan, Võ Thị Sáu, Quận 3, Hồ Chí Minh

More Information

Degree: College
Age: Unlimited
Salary: 10 Mil - 12 Mil VND

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Job level	Experienced (Non - Manager)
Salary	$ 10,000,000 - 12,000,000 VND
Deadline to apply	31/03/2025
Industry	Sales / Business Development , Consulting , Customer Service
Experience	2 - 3 Years

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