COO

Key Accountabilities

Community expansion:

- Analyze the ratio of individual & corporate members, the ratio of renewal members year-by-year, the increase % of new members year-by-year

- Identify the needs of each member category (generations, industries, or areas)

- Suggest the strategy to retain existing members, to attract new members (both individuals & corporate)

Key Outcomes

New members acquired

Retention of existing members

Building strategic partnership with value-added stakeholders:

- Identify strategic partners that will bring short- & long-term values (financial or technical) for VNHR operations and VNHR members

- Acquire & nurture sustainable partnership with identifies strategic partners

Key Outcomes

Fund Raising can cover monthly/ yearly operating expenses

Operational efficiency (ex: saving routine cost)

Attracting valid & potential members via recognized speakers

Operational Efficiency:

- Build, execute and monitor annual budget and operating plan”

- Manage operations team to ensure effective daily transactions and activities

- Provide coaching/ mentoring to develop capabilities of team members

- Measure and control P&L, cash flow of VNHR

Key Outcomes

Members’ Satisfaction regarding membership, participation of VNHR programs/ activities

Employee turnover rate is optimized

Operating expenses, profit, cash flow met the annual targets

VNHR’s Compelling Proposition:

In collaboration with outsourced Marketing teams, build compelling VNHR stories and suggest marketing activities that promote VNHR via different channels to:

- Attract potential members, sponsors and technical partners

- Engage existing members (they stay, they say positively about VNHR, they actively contribute to VNHR programs

Key Outcomes

Geographic expansion of VNHR

VNHR becomes top of mind in local HR Professionals – especially to existing members, potential sponsors and technical partners.

Job Profile Requirements

Career Aspiration: Desire to contribute to HR community

Capabilities:

• Ability of raising fund for not-for-profit organization or business development
• Operations management & event management
• Project management
• Able to analyze and control P&L, cash flow
• Have fundamental knowledge in optimizing social media
• Able to sustain energy, agility and resilience in challenging circumstances

• Job type : Permanent
• Age: Unlimited
• Salary: Competitive