Customer Service and Admin Executive

Job Description

Job Description :

· Efficiently process orders and ensure timely delivery to meet customer expectations.

· Process orders via email or phone on the SAP system.

· Follow up on customer requests through Zalo/WhatsApp.

· Pick items based on the Order Form.

· Monitor stock accuracy, ensuring physical stock aligns with the inventory system.

· Record all stock movements accurately.

· Place orders for stock transfers from HCM to Hanoi.

· Prepare the daily Cashbook, updating all cash-in/out transactions, and submit reports weekly to HCM.

· Maintain organized files of vouchers, invoices, and relevant correspondence.

· Develop daily sales reports.

· Maintain a safe and clean work environment by organizing shelves, inventory spaces, and workstations.

Job Requirement

Requirements:

· Minimum of 2 years’ experience; Customer Service experience is a plus.

· Proficiency in SAP software and Excel.

· Excellent organizational skills, with high attention to detail and accuracy.

· Team player with a strong commitment to dedication and punctuality.

· Ability to meet strict deadlines and start work in the early morning (7:30/8:00 am).