Support Engineer

Job Description

• Take ownership of customer issues reported and see problems through to resolution

• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues

• Deploy, demonstrate, and educate customers to operate the system

• Regularly communicate with the global customer to manage open items and future action plan

Job Requirement

• 2-4 years working experience

• Good at English communication

• Understanding Windows/Linux/Docker environment

• Understanding of PostgreSQL/MSSQL or other database systems

• Critical thinking and problem-solving skills

• JavaScript/Nodejs/Reactjs/C++

• Experience in SMT production