Application Engineer (Heavy Industrial Solution - HIS)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following:

· Responsible for product management for Heavy Industrial Solution (HIS) products.

· Effectively provide technical, application, commissioning & engineering support on relevant product group (current & new) to external clients as well as internal clients. (such as Sales, Service and Production departments)

· Understand technical requirements / innovation needs from customer and provide suitable solutions from standard to customized product.

· Actively monitor and support to achieve the company’s yearly sales target for the relevant product group.

· Monitor and ensure Application Engineering Mechatronics support KPIs via ticketing system are timely met.

· Act as point of contact between SEW-EUDODRIVE worldwide offices for the relevant product group.

· Develop and provide technical training modules for both internal and external clients and ensure the defined technical competency of the Sales and Service departments on the relevant product group.

· Design and build demonstration systems for the purpose of in-house evaluation and testing as well as for demonstrations to external and internal clients.

· Manage relevant documentation (technical / engineering data, catalogues, standards, relevant accessories, competitor comparison information, success stories, etc.) and provide Ad-hoc reporting for relevant product group.

· Support in marketing campaigns (e.g. participation in trade shows, seminars, etc.) and assist in preparation of marketing material. (Brochures, catalogues, etc.)

· Develop new opportunities through reviewing industry trends, application knowledge and understanding of various industries requirement in the market.

· Create feasibility analysis and evaluation of future product ideas for sales team

Prerequisites

· Possess a degree in Mechatronics / Mechanical or Diploma holder with 1 - 2 years related work experience.

· Independent, responsible and self-motivated with a hands-on approach to work.

· Results oriented and prepared for job challenges in a demanding and fast paced environment.

· Technically incline and willingness to travel regionally.

· Experience with CAD drawing tools / FEM analysis software is preferred

· Competent in presentation / report writing skills.

· Proficiency in English.