Area Manager (Ho Chi Minh & Binh Duong)

Role and Scope of the Task

The Area Operations Manager is responsible for overseeing the operations of multiple facilities or locations within a specified geographical area. This role ensures that all sites are running efficiently and effectively, meeting the company’s operational standards, and achieving financial targets.

Key Responsibilities: Manage operation of around 6 – 8 stores.

1. Store operations Maximize store revenue: Enable best store Manager

• Manage and train store managers.

• Ensure employment and adequate staffing of stores.

• Carry out checking program with focus on revenue maximization:

- Product availability

- Price signage

- Planogram

• Check execution of marketing measures.

2. Store Operations Cost Control:

• Carry out store inventory counts.

• Control (and/or approve) product write offs or price reductions.

• Review every week the store manager’s staff planning.

• Sign off costs.

3. Store operations financial control

• Day ends – total store cash balance to be checked at every store visit.

• Bank transfers to be checked at every visit.

4. Staff Management:

• Recruit, train, and develop store managers and staff to maintain high performance and morale.

• Conduct performance reviews and provide constructive feedback to store managers.

• Foster a positive and inclusive work environment.

5. Inventory and Supply Chain Management:

• Monitor inventory levels to ensure optimal stock levels in each store.

• Coordinate with the supply chain team to manage stock replenishment and distribution.

• Implement loss prevention measures to minimize shrinkage and theft.

1. Effective communication skills, both verbal and written English

2. Strong leadership and team management skills.

3. Excellent communication and interpersonal abilities.

4. Proven track record of achieving sales targets and improving operational efficiencies.

5. Proficiency in MS Office and retail management software.

6. Ability to travel frequently within the designated region.

Work Location

Able to work and travel within assigned areas, including Hoc Mon, Go Vap, District 12, Thu Duc (former), and Thu Dau Mot (Binh Duong).