Associate Manager – Executive Search and Selection

Purpose of the position:

In charge of New Clients, improve ESS market position and achieve financial growth.

This role is in charge of defining long-term ESS strategic goals, developing new industries/new clients, building key customer relationships, identifying business opportunities, managing negotiation, and closing business deals.

This role works closely with the internal team (Business Development & Delivery), marketing team, and other BU to increase sales opportunities and thereby maximize revenue for ESS.

Job Accountabilities:

1. Financial Goal Achievement

• Be in charge of team revenue target
• Strategize with other managers to set targets and accomplish business growth goals
• Follow-up with Consultants on customers’ payment

2. Business Development

• Work with both international and local client companies to conduct recruitment orders for Upper Management level
• Prospect for potential new clients and turn this into increased business
• Be accountable for maintaining and developing candidate pool through networking, advertising, referrals…
• Research market & economics trends to identify potential industries
• Set up meetings between client decision makers and company’s practice leaders/Principals
• Negotiate fees and contract terms with clients

3. Executive Search Services

a) Services Delivery:

• Independently manage the projects of recruitment and assessment for senior, top professionals candidates and executive levels + very important searches.
• Manage some key accounts assigned by team leaders
• Responsible for end-to-end candidate management, including sourcing, screening, interviewing, and preparing detailed assessment reports to ensure client satisfaction with shortlisted profiles
• Coordinate with clients to ensure smooth process
• Oversee the whole working process and effectiveness of subordinates
• Prepare or review recruitment ads and process of posting on suitable channels
• Join to find creative, effective solutions for team challenges

b) Internal Coordination:

• Exchange information for the Delivery Team & Back office in daily activities to fulfill their tasks; ensuring good coordination with the Delivery Team in delivering the high and consistent quality to the candidates and clients
• Liaise with related teams to ensure alignment in processes
• Provide supports for related teams in activities relating to account management
• Participate in cross departmental projects, when required

c) Database Management:

• Manage database resources in terms of organized manner, easy for accessible and user-friendly
• Ensure accurate records in the recruitment database

d) Process Optimization:

• Join to streamline working processes
• Contribute & Implement innovative ways of working and tools to improve productivity

e) Reporting:

• Manage subordinates to generate reports on services effectiveness on regular basis and be in charge of individual reports
• Join to propose more effective way of reporting and recognition for performance

f) Regulatory Compliance:

• Ensure all activities align with laws regulations, company’s policies, procedures, preventing compliance risks
• Support audits by providing accurate records and thorough explanations of procedures (if any)

4. Client/ Candidate Consultation and Support

• Provide support and consultation for top clients, senior and top professionals candidates, executive levels in timely manner to make sure the high quality provision
• Provide on-going and consistent contact with candidates while offering professional and value-added services
• Play a role of primary contact and a bridge between clients and candidates

5. Team Management & Development

• Manage client expectations before delegating assignments to subordinates
• Align strategies with team member and manage them on working performance
• Coach the staff members to ensure they can handle and fulfill their tasks effectively and efficiently as well as following the ESS process and system appropriately
• Manage resources to enhance efficiency, maximize margins

• Bachelor’s degree (preferably Human resources, Business Administration, Economics, Law)
• 7-8 years of working experience in Sales/Business development at managerial level across countries, regions. Experience working in executive search firms is desirable
• Min 3 years of working experience in management/ supervisory role
• Certifications related to HRM, Talent Acquisition (Nice to have)
• Possess effective communication skills, written and verbally in English. CEFR Level B2 or above.
• Strong functional competencies of resourcing and placement, business development, and database management.
• Strong leadership competencies.
• The ideal candidates must have growth mindset, one-team mindset, and the ability to keep own emotion under pressure well and professionally to have positive impact on others.