[Bắc Ninh] Nhân viên Chăm sóc khách hàng (Tiếng Anh hoặc tiếng Trung)

Working location: Que Vo Industrial Park (Extended), Nam Son Ward, Bac Ninh City, Bac Ninh Province, Vietnam

Contract term: 11 months

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• Manage RFQ from sales and coordinate with product manager and project manager to provide quotation reference.
• Manage PO from customers and feedback the delivery plan accordingly.
• Coordinate with product manager and project manager to provide quotation to sales.
• Coordinate with demand team to fulfill customers’ forecast plan.
• Prepare shipping documentation and invoices for goods delivery.
• Maintain accurate up to date records and files on all major accounts including sales data, quote records, and customer contacts.
• Perform other duties as assigned or necessary to meet business objectives.
• Collect internal information by working with sales to respond to customer documentation requirement for customer audit and vendor qualification.

• Knowledge of SAP and Salesforce or similar CRM a plus.
• Excellent communication skills
• Good command of Chinese OR English
• Team player.
• Excellent communication skill, highly customer oriented