Barista - Porsche Centre Saigon

Objective:

· More than just a brewer, a Barista at Porsche Vietnam is a companion, bringing joy and sharing stories through each carefully crafted drink.

· Create quality beverages that bring customers satisfaction.

Key tasks and responsibilities:

· Plan the drink menu and prepare drinks according to standard recipes, ensuring consistent quality and flavor.

· Perform professional bartending techniques, including latte art.

· Create and suggest new drinks suitable for trends, seasons, events, …

· Provide excellent customer experience by creating a welcoming and pleasant environment; attentively listening to identify customer needs and effectively communicating menu options, offering recommendations while engaging in brief conversations.

· Ensure customer satisfaction by delivering fast and professional services.

· Prepare and maintain a clean, organized, and visually appealing workspace, ensuring it is utilized for its intended purposes.

· Check and ensure the quality of ingredients and mixing equipment.

· Control and supervise inventory of foods and beverages, plan the order purchase.

· Submit payment requests for any expenses incurred, primarily related to F&B and the bar.

· Ensure all equipment is in good condition and under routine maintenance. If any issues arise, report them to the manager promptly.

· Coordinate with colleagues to ensure daily activities run smoothly.

· Adhere to all health and safety regulations.

· Other ad hoc assignments and projects.

Requirements and Attitude:

· At least 2 years of working experience in similar position.

· A certification from a recognized barista training program.            

· Good English communication skills.

· Professional beverage preparation knowledge and skills.

· Clean, tidy, well-groomed and professional appearance.

· Proactive, friendly, approachable and positive attitude.

· Customer centricity mindset.

· Problem solving skills.

· Good communication and customer service skills.

· Ability to work in team and work independently.

· Punctual, reliable and committed to scheduled shifts.

· Responsible, honest and enthusiastic.

· Computer literacy.