Business Analyst

About HQSOFT

HQSOFT is a leading Vietnamese software company specializing in business management solutions, especially in Distribution Management System (DMS). With over 19 years of experience, we’ve partnered with more than 500 clients including both local and international brands to drive digital transformation in sales, retail, and operations. Our flagship products include eSales DMS, nRetail, and 1CX – trusted platforms in various industries from FMCG to pharmaceuticals.

We value innovation, collaboration, and a growth mindset. At HQSOFT, you’ll join a team that’s passionate about building impactful solutions and constantly pushing boundaries.

Job Summary

HQSOFT is looking for a Business Analyst with at least 1–2 years of experience, preferably with exposure to Distribution Management System (DMS). The ideal candidate is detail-oriented, strong in documentation, and can confidently communicate in English with internal and external stakeholders.

Key Responsibilities

· Collaborate with clients and internal teams to gather and analyze business requirements, workflows, and pain points.

· Support solution design, especially in DMS-related processes (order management, inventory tracking, sales operations, retail activities).

· Prepare clear and structured documentation: URD, BRD, use cases, user stories, flowcharts, etc.

· Translate business requirements into functional specifications and workflows.

· Assist QA and Dev teams during User Acceptance Testing (UAT) and ensure alignment with business goals.

· Present and explain business needs and deliverables in English when required.

· Follow up post-deployment to ensure requirements are delivered and users are supported.

Requirements

· Minimum 1 year of experience as a Business Analyst or similar role.

· English fluency (both spoken and written) – essential for documentation and client communication.

· Experience with DMS systems is a big plus.

· Strong skills in business process modeling (Flowchart, BPMN).

· Familiar with requirement gathering methods and tools.

· Basic understanding of SQL/data queries is an advantage.

· Excellent communication, logical thinking, and problem-solving skills.

· Experience working in Agile/Scrum environments is preferred.

Compensation & Benefits

· Salary: up to 20 million VND gross/month (depending on experience and skillset).

· Working hours: Monday–Friday, 8:00 AM – 5:30 PM

· Remote every Friday!

· Perks:

· Full social insurance as per regulations.

· 13th salary, project bonus, and performance bonus.

· Team-building activities, company trips, and a friendly, open culture.