Business Operations Coordinator

Key Responsibilities:

• Act as a liaison between Back Office departments and Business Units to ensure smooth and efficient operations.

• Standardize, update, and coordinate the implementation of master policies and internal procedures across all Business Units.

• Support and participate in company-wide digital transformation initiatives to optimize processes and enhance operational efficiency.

Main Duties:

• Coordinate and support Business Units in complying with policies and procedures issued by Back Office departments.

• Collect feedback and operational needs from Business Units and work with relevant departments to optimize workflows.

• Review, manage, and propose improvements to internal policies to align with business goals and actual operations.

• Participate in the design and implementation of digital transformation projects, automation initiatives, and process optimizations.

• Support internal communication activities related to policies, procedures, and operational projects.

• Track and compile regular reports for management on operational efficiency and issues between Back Office and Business Units.

• Bachelor’s degree in Business Administration, Economics, Finance, or related fields.

• Minimum of 2-3 years of experience in a similar position (preferably within mid to large-sized companies).

• Solid understanding of corporate operations, policy governance, and Back Office functions.

• Experience in digital transformation or process improvement projects is an advantage.

• Strong communication, coordination, and problem-solving skills.

• Proficient in MS Office and project management tools

• Ability to multitask and collaborate effectively with multiple departments and stakeholders.