Center Manager

1. Centre performance:

• Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;
• Together with TLM, propose the annual non-financial targets including: re-enrolment rate, lost teaching hours, CSS, etc
• Propose plans and actions in order to achieve the approved annual budgets and targets.

2. Centre operations:

Property management

• Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;
• Maintain all facilities and equipment in proper conditions: clean, safe and workable;
• Maintain ILA standards inside and outside the building: visual, billboard, posters, noticeboard;
• Responsible for appropriate forecast and ordering of books and materials for centre use.

▪ Human Resources

• Recruit and select staff
• Train and coach staff
• Develop staff
• Administration
• Follow relevant regulations, code and law of the government;
• Work with local authorities.

▪ Operations

• Follow the company policies, procedures, regulations, document and reporting systems
• Maintain the company standards
• Make sure staff follow the company policies, procedures, regulations, document & reporting systems and standards.

▪ Academic involvement

• Work with the Academic Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff.
• Non-financial budgets
• Scheduling
• Teachers issues, if any
• Events
• Others where appropriate

3. MRK

• Understand the market and organize events to achieve monthly, quarterly and yearly sales target

4. New centre set-up

• University graduate
• At least 3 years experience at management level in a foreign invested company
• Understanding of local and foreign educational systems

Skills:

• Good leadership and management skills
• Good analysis & problem solving skill
• Be able to well manage and organize the job
• Be careful and details
• Training, delegation & coaching skill
• Basic knowledge in finance
• Language: Good communication skills both in English and Vietnamese
• Computer: Good MS Office skills (Word, Excel, Access…)