CHUYÊN VIÊN CAO CẤP MẠNG VÀ PHẦN CỨNG (SENIOR NETWORK AND HARDWARE)

POSITION OVERVIEW

Senior Network & Hardware is responsible for managing, operating and ensuring the stability of all IT-related facilities in the company, including network systems, servers, hardware equipment, data security and technology platforms for business activities.

KEY RESPONSIBILITIES

• Manage, operate and monitor the company's internal network system to ensure stability, safety and efficiency.
• Manage the server system.
• Administration of WiFi, Switch, Router, Firewall and Internet connection.
• Monitor and handle network connectivity issues between the head office and branches.
• Manage and operate the surveillance camera system and related technological equipment.
• Perform periodic data backups, ensuring data integrity and the ability to recover when necessary.
• Manage system security, decentralize user access on servers and internal systems.
• Administers your business email system, user accounts, and Microsoft 365 platform applications.
• Manage and support the operation of the online meeting system, ensuring the quality of connection and user experience.
• Monitor and manage the operation of the company's website and coordinate to handle related arising issues.
• Assist users in handling day-to-day IT issues related to hardware, software, networking, and office applications.
• Remote support for employees at branches, ensuring uninterrupted working activities.
• Monitor the usage status, procurement of IT assets including computers, laptops, phones and other technology equipment to serve the company's operational needs.
• Plan for renewals, new purchases, and manage software licenses every year.
• Monitor the status of use, maintenance, repairs, and suggest equipment replacements when necessary.
• Instruct users to effectively use the company's technology systems and tools.

QUALIFICATIONS & SKILLS

Requirements:

• Gender: Male/Female
• Age: < 45

Education and Experience

• Bachelor's degree in IT, Computer Networks or related.
• 5 years or more of experience in a system administrator or network administrator position.

Skills and Attributes

• Solid knowledge of network infrastructure, Windows Server, Microsoft 365 administration AI applications.
• Experience in data backup, system security and information protection.
• Basic understanding of Hosting, Domain, SSL and Website management; programming knowledge is a plus.
• Experience in IT asset management, procurement and vendor coordination is preferred.
• Strong troubleshooting, remote support and independent working skills.
• Proactive, responsible and able to work effectively with minimal supervision.