Commercial Director (Tourism)

$2200++/month salary awaits! We're hiring a Commercial Director (Tourism, ID 19198) for a Travel company:

1. Strategic Planning & Development

• Develop annual business plans and allocate targets to departments within the division
• Establish and manage the departmental budget, ensuring financial efficiency.
• Oversee the development of overall business strategies based on current market analysis and future trend forecasting.

1. Team Management & Development

• Recruit, train, coach, and develop the skills of the team under management.
• Monitor departmental processes and propose adjustments when necessary
• Promote a customer-centric culture and a strong sales mindset within the team.
• Maintain effective collaboration across departments.

1. Execution & Collaboration

• Review and approve tour programs before quoting to ensure alignment with customer needs and competitiveness in bidding.
• Meet and maintain relationships with key corporate clients.
• Monitor business strategies, contracts, and performance indicators such as revenue and profit targets.
• Approve credit terms and pricing proposals to maximize gross profit, conversion rate, and customer satisfaction.
• Review and approve contracts, ensuring service quality meets the agreed terms.
• Coordinate with the accounting department on debt collection and payment follow-ups.
• Monitor the progress of new client acquisition, current customer care, and customer retention to increase loyalty.
• Manage the sales department’s plans for customer visits, sales calls, and new client development.
• Oversee the management of the customer and market database system; organize data analysis to support business planning.
• Collaborate closely with the Marketing Department to execute promotional campaigns and generate leads.
• Prepare regular reports and perform other duties as assigned by the Board of Directors.

• Male, aged from 30 to 38 years old
• University degree or higher (Bachelor’s or Master’s degree)
• Fluent in English
• At least 5 years of senior management experience in the travel business sector, with strong strategic thinking
• In-depth knowledge of the domestic and international MICE market (Meetings, Incentives, Conferences, and Exhibitions)