Contract Admin

1/ Student Code Creation and Modification 

• Create Student Codes in NSE, the teaching platform, to ensure the Student Code is available and activated before the Courses start. 

• Update information relating to Student Code in NSE for contract modification requests, such as revising starting date, revising start level, changing study center, inputting suspension request, inputting course extension, etc.  

• Validate information and perform related updates in HubSpot, CRM platform, relating to Student Contracts.  

• Check, monitor, manage the storage of the signed Student Contracts and other related contract documents as e-document process management. 

• Prepare the student code creation and modification related reports from NSE and HubSpot and collaborate with Services and Sales Teams to follow up the pending cases and escalate the long-outstanding cases. 

2/ Sales support related tasks:

• Perform promotion registration with Commercial Department monthly.  

• Check and validate Student Contracts which are eligible and meet conditions for promotion program. 

• Prepare the promotion reports and collaborate with Services and Sales Teams to follow up the pending cases and escalate the long-outstanding cases. 

Required Competencies:

• Have College's degree in business administration. 

• Be extremely organized and attentive to details. 

• Have excellent verbal and written skills. 

• Have advanced skills with Microsoft Office products. 

• Have experience of working with CRM system(s) is preferred. 

• Be willing to learn and work under pressure. 

Required Special Skills:

Working hours:  

• 8 hours per day from 9:00 to 18:00 

• 6 days per week:  

• Monday – Friday  

• Saturday or Sunday: scheduled by Line manager