CRM & Sales Support Admin

About the Role

Our company is implementing HubSpot as its sales and marketing CRM and is seeking a capable CRM & Sales Support Administrator to support the sales team overseas. This role combines CRM administration, sales support, reporting, data management and general admin support. The successful candidate will work closely with the Australian leadership team and assist with maintaining accurate systems, supporting sales processes and improving data quality. Please submit CV in English.

Key Responsibilities

• Maintain and update the CRM system to ensure accurate data
• Support the sales team with pipeline updates, deal tracking and CRM usage
• Maintain contact, company and sales data quality
• Assist with reports, dashboards and database management
• Support email campaigns, contact lists and basic marketing activities
• Conduct database research, data entry and data cleansing
• Provide general sales and administrative support to the overseas team
• Monitor social media and competitor activity
• Prepare meeting minutes and track action items
• Assist with process improvements and system consistency

Experience Required

• 2–5 years’ experience in CRM, sales support, administration or similar roles
• Experience with CRM platforms such as HubSpot, Salesforce or similar
• Strong attention to detail and data management skills
• Comfortable learning new systems and technology
• Experience supporting sales or marketing teams

Highly Desirable

• Experience using HubSpot
• Experience working with international or remote teams
• Exposure to B2B sales or marketing environments

Communication

• Strong written and spoken English skills
• Able to communicate clearly with an English-speaking overseas team
• Comfortable using Microsoft Teams and remote collaboration tools
• Able to follow instructions accurately and provide clear updates