Customer quality engineer (CQE)

- Handle customer complaints and quality issues in a timely manner.

- Lead root cause analysis using tools such as 8D, 5Why, Fishbone.

- Coordinate internal teams to implement corrective and preventive actions (CAPA).

- FATP RTV, REL FACA and report to Customer.

- Meeting with Customer for report review

- RMA solving

- Regular meeting with FATP for quality issue

Education: Bachelor’s degree in Engineering (Manufacturing, Mechanical, Electrical, Materials, or related field)

- Strong understanding of: Quality tools (SPC, FMEA, Control Plan), Problem-solving methodologies (8D, 5 Why, Fishbone)

- Strong project management skills (timeline, risk, stakeholder management)

- Excellent communication and customer handling skills

- Strong analytical and problem-solving ability

- Fluent in English 3ppls

- Skills in creating reports using PowerPoint and presentation.