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Địa điểm

Hồ Chí Minh

Maps
  • Lương

    Cạnh tranh

  • Kinh nghiệm

    Chưa có kinh nghiệm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp

    18/07/2026

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Xe đưa đón
  • Đồng phục
  • Chế độ thưởng
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Mô tả Công việc

DUTIES & RESPONSIBILITIES:

  • Ensure the goods are shipped on time and quantity.
  • Receive PO from customers and Manage orders.
  • Receive requests, feedback and Resolving complaints from customers.
  • Respond to customer queries in a timely and accurate way, via phone, email to provide support and information on an assigned product or service.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
  • Performs other related duties as assigned.

Working Time: 7H45 - 5H30 (Mondays to Fridays)

Shuttle Bus is provided

Yêu Cầu Công Việc

JOB REQUIREMENTS:

  • Bachelor’s degree in Business, Communications, or related fields
  • At least 03 years working experience as Customer Service
  • Knowledgeable in ERP System
  • Excellent communication skills including active listening
  • Service-oriented and able to resolve customer grievances
  • Knowledge of, or ability to learn, product, service, or area of customer service specialization
  • Hard working, responsible, honestly, quickly, enthusiastic
  • Ability to team-working and work independently, cautiously
  • Organizational, arrangement skills
  • Proficient in computer skills
  • Good verbal and written communication in English

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Lương: Cạnh tranh

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