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Headhunter HRchannels Group

Customer Service Manager (Manufacturing, English and Chinese) working in Bac Ninh

Headhunter HRchannels Group
  • Lương

    2.000 - 2.000 USD

  • Kinh nghiệm

    5 - 8 Năm

  • Cấp bậc

    Quản lý

  • Hết hạn nộp

    24/07/2026

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Du lịch nước ngoài
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Mô tả Công việc

Our client is a foreign-invested company, now looking for an Customer Service Manager (Manufacturing, English and Chinese, $2000, ID21176):

  • Customer Relationship & NPI: Lead early involvement in the NPI stage to ensure customer requirements are integrated into operational workflows.
  • Demand & Fulfillment: Monitor customer demand trends to ensure accurate forecasting and timely order fulfillment.
  • Inventory & Planning: Oversee outsource material planning, scheduling, and overall inventory management to optimize stock levels.
  • Financial Oversight: Manage supplier billing processes and ensure timely customer Accounts Receivable (AR) collection.
  • Operational Excellence: Ensure daily activities run smoothly by monitoring performance with a hands-on approach.
  • Risk & Issue Resolution: Proactively identify irregularities, resolve customer complaints, and implement robust preventive action plans.
  • Market Intelligence: Collect and analyze market data to provide actionable insights for business growth.
  • Collaboration: Act as a key liaison for cross-functional coordination, facilitating discussions to align team goals with organizational objectives.
  • Communication: Clearly articulate goals to team members and provide regular, high-level progress reports to senior leadership.

Yêu Cầu Công Việc

  • Male/Female, 33-40 years old
  •  Bachelor’s degree in Business Management, International Trade, Supply Chain Management, or a related field.
  • 3+ years in an operational or customer service-focused position., 5+ years in a management/leadership role.
  • Hands-on Leadership: A strong "on-the-ground" mentality with a focus on daily operational monitoring.
  • Problem Solving: Proven ability to identify, analyze, and resolve operational irregularities and prevent their recurrence.
  • Communication: Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
  • Language: Good at Chinese.  English proficiency equivalent to TOEIC 780 or higher

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: 30 - 45
  • Lương: 2.000 - 2.000 USD

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