Customer Service

-       Prepare inspector job files and ensure all required documents are complete and accurate before job execution; prepare certificates and submit them to the Manager for review and approval in accordance with internal procedures.

-       Prepare, control and issue invoices, follow up on outstanding debts and monitors payment status to ensure timely collection.

-       After approval, send inspection reports, certificates and invoices to clients, affiliates or other relevant parties in a professional and timely manner.

-       Update and maintain inspection documents, including the File Management Checklist and related databases, to ensure proper record keeping and traceability.

-       Prepare weekly and monthly reports related to invoicing and other assigned requests.

-       Actively follow up and support the collection of outstanding payments and perform other duties as assigned by the Manager to support daily operations.

-       College or University degree in Business Administration, Customer Service, Import‑Export, Logistics, International Business, Office Administration or related disciplines.

-       01 year of working experience in Customer Service, Office Administration or Import‑Export documentation roles.

-       Good understanding of administrative processes, document control, invoicing and payment follow‑up. Ability to handle multiple tasks accurately and meet deadlines.

-       English proficiency with the ability to read, understand and translate technical documents, reports and certificates.

-       Good typing skills and proficiency in Microsoft Office applications (Word, Excel, Outlook) and basic internet systems.

-       Good communication and coordination skills, detail‑oriented, well‑organized and responsible. Ability to work effectively both independently and as part of a team.