Dairy Sales Manager

About Us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

Overview of the position
Manage and oversee the Dairy sales performance, objectives and initiatives. Set short- and long-term sales strategies and evaluate effectiveness of current sales programs. Recommend product or service enhancements to improve customer satisfaction and sales potential. Familiar with a variety of the food ingredient concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. The successful candidate will understand what motivates customers to buy and know how to tap into those needs and desires in an effective way.
Main responsibilities of the position involve:

• This role will focus on distribution sales to a set of customers including Key Accounts (MNC/Regional Players) Vietnam, as well as SME customers
• Acquire a thorough understanding of customer needs and requirements. Aid in the development of the short and long-term plans for the business and deliver the business objectives of market share growth for existing and new product categories.
• Managing projects (new product development) - relaying the requirements from the customer to the Technical teams in & relaying back with developed samples and managing the feedback.
• Aid in the development and implementation of a sales strategy for our industrial dairy ingredients including sales volumes/values and pricing strategy.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders.
• Actively track competition activity in the market.

• A qualified Sales Professional with a proven track record in Industrial B2B Sales – preferably in Dairy Business, and/or other Commodity Sales,
• The position requires a diverse experience of managing multi customers and Key Account Management in Commodities/FMCG experience (as a plus).
• English proficiency
• 5-8 years’ experience in Sales
• Ability to manage cross-cultural teams.
• Demonstrated ability to interact with all levels of an organization, including senior management.

At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.