Demand Planning Manager (Beauty & Personal Care)

Category: Beauty.

Report to: Beauty General Manager.

Location: 555 3/2 Street, Ward 8, District 10, Ho Chi Minh City.

Working time: 8:30 AM to 5:30 PM (Monday – Friday) and 8:30 - 12:30 (Saturday Morning).

I. Career Objective:

• The Demand Planning Manager is responsible for forecasting demand, managing inventory, overseeing import and export processes, and closely collaborating with Sales & Marketing to optimize stock levels and ensure product availability to drive sales.
• This role plays a crucial part in balancing supply and demand, optimizing the supply chain to ensure an effective merchandise strategy, minimizing waste, and maximizing profitability for the company.

II. Responsibilities:

1. Demand Forecasting & Supply Planning:

• Collect and analyze sales data, market trends, and marketing programs to accurately forecast demand for each product line.
• Develop a demand planning model to optimize inventory levels and prevent stock shortages or overages.
• Adjust supply plans based on sales performance, seasonal trends, marketing campaigns, and feedback from the Sales Team.
• Collaborate with different departments to ensure forecasts align with actual market conditions, optimizing costs and operational efficiency.

2. Inventory Management & Product Flow Optimization:

• Monitor and analyze inventory levels by SKU, expiration dates, and product lifecycle to develop appropriate replenishment plans.
• Work closely with Sales & Marketing to optimize stock levels, ensuring sufficient supply for major campaigns without excessive inventory.
• Develop clearance stock strategies, manage near-expiry products, and minimize the risk of unsold inventory.
• Coordinate with Finance to control warehousing costs, stock turnover rates, and merchandise budget management.

3. Import-Export & Supply Chain Management:

• Supervise import-export processes, liaising with suppliers, customs, and logistics providers to ensure timely shipments and compliance with legal regulations.
• Handle certification procedures, tariff duties, and import licenses for international products.
• Monitor transportation status and proactively address potential logistics and supply chain risks.
• Work with suppliers to streamline the import process, reducing lead times.

4. Collaboration with Sales & Marketing to Optimize Inventory & Boost Sales:

• Work closely with Sales & Marketing to accurately forecast product demand for promotional programs and new product launches.
• Propose discount campaigns, bundle promotions, and clearance sales to optimize inventory levels and drive sales.
• Assist in developing regional distribution plans, ensuring product availability at key sales locations.
• Coordinate with the marketing team to ensure adequate product supply for digital marketing campaigns, retail activations, and events.

1. Experience:

• Minimum 5-7 years of experience in Demand Planning, Supply Chain, Inventory Management, or Logistics, preferably in FMCG, cosmetics, or retail industries.

2. Education:

• Bachelor's degree in Logistics, Supply Chain, Economics, Business Administration, or related fields.

3. Technical Skills:

• Strong knowledge of demand forecasting, inventory management, and supply chain operations.
• Experience working with ERP systems (SAP, Oracle, Microsoft Dynamics) and forecasting tools (Excel, Power BI, Tableau; Python is a plus).
• Understanding of import-export processes, customs regulations, and international logistics.
• Ability to analyze data, optimize inventory levels, and improve stock turnover rates.
• Experience collaborating with Sales & Marketing teams to plan inventory for sales campaigns.

4. Soft Skills:

• Strong data analysis and decision-making skills based on insights.
• Excellent communication and cross-functional collaboration to achieve business goals.
• Project management and problem-solving skills to handle challenges effectively.