[Digital] Product Owner

JOB PURPOSE:

• Research the market and collaborate with internal stakeholders to analyze digital transformation needs in alignment with the Company’s product development roadmap.

• Clearly understand the assigned strategic direction and accurately communicate it to relevant stakeholders during the process of translating business requirements into system development.

• Work closely with the Department Head, business units, and functional teams to create and maintain product items based on business value, or to balance business benefits with available implementation resources.

• Continuously stay updated on market trends and best practices to ensure flexible and effective product delivery throughout project execution.

KEY RESPONSIBILITIES:

• Analyze and manage assigned digital transformation features and functionalities; enhance user experience by acting as the “voice of the customer” within the digital solution development team.

• Select and prioritize product backlogs based on business value and implementation complexity, while ensuring flexibility in reprioritization when necessary.

• Coordinate with the Project Manager (PM) to facilitate phase-based planning meetings and daily stand-up meetings to monitor implementation progress and identify potential risks.

• Work closely with design teams, system development teams, and relevant stakeholders (especially business units) to deliver high-quality and practical digital products.

• Take responsibility for evaluating the effectiveness of product and system implementation; address issues and continuously improve deliverables after go-live.

• Perform other tasks as assigned by the Domain Management and the Department Head.

1. Education: Bachelor’s degree or higher, preferably in Insurance, Corporate Finance, Business Administration, or Information Technology.

2. Experience:

• Minimum of 2 years of experience as a Product Owner (PO) or Business Analyst (BA) in the financial services sector (insurance / banking / investment).

• Preference given to candidates with experience in developing products on digital platforms and an understanding of insurance business models across Digital channels, Agency channels, and Bancassurance channels.

3.  Others:

• Ability to communicate in English.

• English certifications such as IELTS, TOEFL, or TOEIC are an advantage.