DISTRICT MANAGER/ AREA MANAGER

About Us

Japanese Chain Restaurants Vietnam (JCR Vietnam) is the operator of leading Japanese dining concepts including Genki Sushi, the renowned kaiten sushi chain, and Yakiniku Like. We are dedicated to bringing authentic, high-quality, and innovative Japanese dining experiences to the Vietnamese market. We are seeking a passionate and skilled culinary leader to drive our kitchen operations and spearhead our menu innovation.

Job Summary

The District Manager is responsible for leading multi-store operations to deliver business results for the Yakiniku Like brand in Vietnam. This role ensures consistent operational excellence, sales growth, cost control, and people development across all assigned restaurants, while maintaining strict compliance with brand standards, food safety, and customer experience expectations.

Key Responsibilities

A. Operational Excellence (40%)

• Ensure all stores operate according to Yakiniku Like SOPs, brand guidelines, and service standards.
• Conduct regular store visits, operational audits, and corrective action planning.
• Monitor daily operations via reports, CCTV, and communication tools; address deviations swiftly.
• Ensure strict compliance with food safety & hygiene (VSATTP), equipment maintenance, and safety standards.

B. People Leadership & Talent Development (25%)

• Lead, coach, and develop Restaurant Managers and Assistant Managers.
• Build a strong talent pipeline: oversee recruitment, training, succession planning.
• Drive performance management: set targets, conduct evaluations, and manage underperformance.
• Foster a positive culture aligned with Yakiniku Like values.

C. Business Performance & Financial Management (25%)

• Deliver district targets: sales, guest count, controllable costs, labor productivity, and profitability.
• Monitor P&L of each store; support RM to analyze variances and execute action plans.
• Manage labor scheduling efficiency and cost control initiatives.
• Support execution of marketing, LTO, and local sales-driving activities.

D. Customer Experience & Brand Integrity (10%)

• Ensure consistently high customer satisfaction scores and online ratings.
• Review customer feedback and complaints; implement recovery actions.
• Ensure each restaurant delivers “fast, tasty, affordable Yakiniku experience” consistently.

A. Experience

• Minimum 3–5 years of F&B multi-store management, F&B chains  (QSR, Casual Dining, Japanese restaurant experience preferred).
• Proven track record of improving sales, profitability, and operational standards.

B. Skills & Competencies

• Strong leadership and coaching capability.
• Deep understanding of F&B operations, P&L, labor management, and customer experience.
• Excellent communication and planning skills.
• Ability to work under pressure and manage multiple priorities.
• Good English communication(write and speak).
• Chinese or Japanese is advantage.

What We Offer

• Attractive and competitive salary aligned with the Japanese F&B market, full salary during the probation period.
• Allowances: mobile, uniform.
• Enjoy premium staff meals with dishes curated from our official restaurant menu.
• 13th‑month salary, annual salary review and festive gifts for holidays.
• Full social insurance benefits, along with PVI premium health insurance in line with Company policy.
• 14 days of annual leave per year + 4 days of paid sick leave.
• Employee benefits: 20% staff discount when using service across brands under the Group (Yakiniku Like, Genki Sushi, Starbucks).
• Long‑term development and promotion opportunities within the restaurant system.