Ecommerce – Senior Key Account Executive

What Success Looks Like

The Senior Key Account Executive – E-commerce is responsible for growing Marketplace (MKP) stores across major e-commerce platforms. This role will manage Shopee and Lazada marketplace stores via Onpoint, while directly managing Tiki, with the objective of driving revenue growth, profitability, and operational excellence.

Responsibilities:

Marketplace & Account Management

- Manage Shopee and Lazada Marketplace (MKP) stores through Onpoint as the appointed e-commerce enabler

- Directly manage Tiki official store end-to-end

- Act as the key contact point between internal teams, Onpoint, and platform Account Managers

- Maintain strong working relationships with Onpoint, Shopee, Lazada MKP, and Tiki platform teams

- Planning & execute commercial and operational plans with Onpoint & Tiki to ensure brand and business objectives are met

Sales & Business Growth

- Own sales performance across assigned platforms (GMV, revenue, margin).

- Plan and execute platform campaigns, mega sales, brand days, and promotions.

- Negotiate campaign mechanics, visibility placements, and commercial terms with platforms and Onpoint.

- Monitor pricing strategy, discounts, vouchers, and cost efficiency.

- Identify growth opportunities and recommend actionable strategies

E-commerce Operations

- Coordinate closely with Onpoint on:

Store operations and execution

Campaign setup and performance tracking

Inventory planning and stock availability

Work with internal teams (Marketing, Supply Chain, Finance, Customer Service, Content)

Ensure optimal stock forecasting and replenishment for campaigns

- Ensure compliance with platform policies and brand guidelines

Desired Skills and Experience

- Bachelor degree of Business Administration, Marketing or related fields

- Min 3 years of experience in E-commerce platform or E-commerce enabling companies.

- Experiences in Diaper / Baby Formula categories will be an advantage

- Good communication, presentation and interpersonal skills

- Fluency in English