16/01/2026
Nhân viên chính thức
Cạnh tranh
3 - 5 Năm
Nhân viên
08/03/2026
1. Technical Product Management
- Provides support for MMA & Quantum machine
- Conducts feasibility studies and sample bonding
- Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the on-site support team, the Product Line and the R&D team
- Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio
- Engages in R&D projects during product definition / requirement engineering and customer testing
- Collects process / production / competitor data at customer site
2. Pre- & After Sales Support
- Conducts evaluations and demos
- Support Sales and CPMs during Pre-Sales activities
- Establishes good customer relationship on technical level with all key accounts assigned
- Provides Technical Info to CPMs/Sales.
3. Technical Support
- Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia
- Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution
- Conducts training to customers
1. Education
- Diploma or degree in Electrical, Mechatronic Engineering, Electrical and Electronics, Automation or related major
2. Work experience
- Minimum 2 years of experience as a support engineer and in product support environment with customer engagement
- Experience within semiconductor backend industry
3. Expertise and methodology
- Good PC, MS-Office knowledge
- Very good command of English (spoken & written)
- Korean language desirable
4. Other requirement criteria
- Very strong analytical skills
- Excellent communication skills
- High level of assertiveness
- High degree of flexibility required
- Good behavior in customer relations
- Intercultural understanding
- Travel readiness up to 50%
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